Customer Service

• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Ordering

Shipping & Delivery

How much is shipping and handling (S&H)? Shipping is free for the 48 US contiguous states..

Please make sure the Ship-To address you input during checkout is correct. We are not responsible for any wrong or undeliverable addresses.

All orders are usually processed within 24 hours of payment, you will receive tracking information via email when your item is processed.

Shipping quoted is for the 48 US contiguous states only, Please inquire for Alaska, Hawaii and Puerto Rico, before bidding or buying as we do not ship all items there and shipping is usually much higher, we do not ship to PO or APO boxes, we do not ship to Canada.

Privacy & Security

Our website is secured with SSL encryption to keep you and your data safe. Also, we do not store any credit card information. We will never share your information with 3rd party advertisers.

Returns & Replacements

All items purchased from Infinite Pack may be returned in their original, unused condition for a full refund of the purchase price minus shipping and a 20% restocking fee within 7 days from the date of delivery. The return shipping will be your responsibility. Credit will be issued in the same form as payment received.

Ordering

All orders are processed within 24 hours of purchase. All orders placed on a weekend or holiday will be shipped out on the following business day. As a courtesy, Infinite Pack notifies all customers via email once orders are in transit. Most orders reach our customers within two to five business days from time of shipment.